How to use Ulike IPL light beauty device

Step 1: Clean the treated area and shave off unwanted hair with a razor. Make sure your skin is completely dry before using the device.

Step 2: Connect the power cord to the adapter and insert the plug into a power outlet.

Step 3: Turn on the device by briefly pressing the on/off button on the side of the device.
The product has 5 intensity levels, press ON/OFF to adjust the intensity level, the higher the level, the stronger and the faster you can see the effect. We recommend that you start with level 1 and gradually increase the intensity.

Step 4: Wear goggles to protect your eyes.

Step 5: Place the light part vertically on the skin to be treated.

When the skin detection sensor lights up, it means that there is complete contact. Press the flash button to start unwanted hair care. If the white light does not illuminate, it means that the lamp head is not in full contact with the skin, in which case it will not illuminate.

Step 6: After care, press and hold the on/off button for 1-2 seconds to turn off the power (never unplug without turning off the power to avoid damage).

How often should I use it?

Use 3 times a week for the first month.
Use twice a week for the second and third months.
After the third month, we recommend using it once every six months or once a month.

What is included in the IPL light beauty device?

1. Light beauty device body
2. Adapter
3. Goggles
4. Razor
5. Transaction instructions
6. User Manual

Is it okay to travel with Ulike products?

All of our products are battery-free and feature a lightweight and compact design, so you can have smooth skin wherever you go, doing what you want, or whatever your travel plans are.

What is the difference between Sapphire White, Light Green, and Dark Green?

The biggest difference between the three products is the Sapphire cut grade and light transmittance. The white is a double facet A grade, the light green is a 4 facet A+ grade, and the dark green is a 6 facet A++ grade sapphire. By increasing the number of sapphire facets and raising the grade, the light transmittance is increased and it can be used more effectively.

Are there any side effects?

The biggest advantage of the IPL light beauty device is that there is less burden and pain on the skin and body.

Does IPL waste hair care hurt?

Ulike is the only company that applies Sapphire's patented Ice-Cooling technology to provide painless treatment. You will not feel any pain while using it.

What part of the body can I use?

You can use our products on any part of your body, such as your VIO or your face. But don't use it around your eyes (just use it under your cheekbones).

Our IPL light beauty device is not suitable for "inside VIO". Therefore, never use it on the labia minora, vagina, scrotum, or anus.

Due to the sensitive skin on the VIO, inner thighs and buttocks, it is recommended to start with the lowest irradiation intensity to avoid discomfort.

From what age can I use IPL technology for hair care?

Generally recommended for people aged 15 and over with mature body hair.For some users, the hair follicles mature at a much younger age, so whether an IPL photobeauty machine can be used depends on the user. If you are under the age of 18, we recommend that you obtain parental consent or consult a professional (cosmetologist or dermatologist) before using our products.

Who should not use this product?

This product is not suitable for the following cases.
- Known skin disease
- Skin diseases such as allergic dermatitis and eczema
- Photosensitive epilepsy or photosensitivity
- Those who are menstruating, pregnant or breastfeeding
- Those with dark or tanned skin (see skin tone chart)
- Skin wounds, scabs, healed wounds, cancer or hemangioma
- Artificial esthetics, prostheses, plastics
- Tattoo part

about the order

How can I check the status of my order?

1. You can check the status of your order in "My orders" if you have logged into our website from your email and placed an order with your registered account.
2. If you placed an order without logging in, click here to enter your order number and email address to view your order details.
3. Once the shipment is completed, we will send the tracking number to your email. You can use this number to track your parcel.

Can I cancel or change my order?

Order changes can only be made within 2 hours of placing the order and if the order has not been processed.
Orders are processed very quickly, so changes or cancellations cannot always be accommodated. In that case, please contact our customer support team (jpsupport@ulikeglobal.com) immediately (within 2 hours).

About shipping and delivery

How long will it take to arrive after ordering?

Shipping times may vary depending on location, but we work closely with our carriers to get your order to you as soon as possible.Please note that it will take 1-3 business days to ship. In addition, the delivery time is usually 5-7 business days, and 2-4 business days for express shipping.

*Shipping company processing conditions may affect these timeframes.

where do you ship?

Ulike does international shipping. However, the following areas are usually free shipping.

Free shipping regions: North America, Asia, Europe, Australia

For countries other than the above, shipping and customs duties are the responsibility of the customer, so please contact jpsupport@ulikeglobal.com to confirm the total amount.

Customs duty/consumption tax

Depending on your country, local taxes and import duties may apply and are not included in the displayed amount. All such taxes and duties shall be borne by the purchaser or consignee.Our products are sold worldwide and we do not guarantee that they meet the import requirements of all countries.If in doubt, please check with your country's customs office before ordering.

Can I change my shipping address?

Changes to the shipping address can only be made before your order has been shipped.Please contact us at jpsupport@ulikeglobal.com to send us the correct shipping address.Our representative will assist you in correcting your address. It is not possible to change the delivery address or the delivery method after shipment. The re-shipping fee will be borne by the customer.

It was indicated that the package had arrived, but I did not receive it.

Your package will likely arrive within a few days, but we recommend that you check with your neighbors or the post office for details in the meantime.If you have not received your item within a few days, please email Customer Service with your order number and tracking information within 14 days of the last tracking date.

method of payment

What are the payment methods?

Ulike accepts Paypal, MasterCard, Visa, JCP, and American Express.

How do I change my payment method?

If you have an unpaid order and would like to use another payment method:
1. Sign in to your Account and click My Orders.
2. Click on the unpaid order you want to complete payment for.
3. Click Edit Order, select your preferred payment method, and proceed to payment.

Where can I find an authorized reseller?


If you don't see a retailer that fits your needs, please contact our Customer Experience team.You can also contact our Customer Experience team to verify your authorized retailer.



About returns

About returns

Ulike offers a 30-day no-questions-asked return policy. However, we will charge a 10% restocking fee for unopened products and a 30% restocking fee for opened products.Returned products must be in resalable condition with original packaging.

Please contact support@ulikeglobal.com to initiate the return process. Returns without Ulike's authorization or a Ulike-provided return label will be rejected.

In the unlikely event that you receive a defective or damaged item, please contact us at jpsupport@ulikeglobal.com.We will send you a new product.If we do not receive notification of a defective or damaged item, we will assume that the item was not damaged or defective at the time you received it.

If you return a damaged product without contacting us, we will not be able to process the return.

How long will it take to receive my refund?

After receiving and inspecting the returned product, our accounting team will initiate a refund within 5-10 business days.
A confirmation email detailing the refund amount will be sent to the email address associated with your order.How your refund is processed depends on your original payment method.

About return procedure

1. Inquiry: Please contact us with your name, order number, item to be exchanged or returned, photo of returned item, and reason for return. We will then send you a printable shipping label with instructions. This label contains our return address and basic information about the returned item.

2. Print a return shipping label.Please ensure that the returned item is properly packed in the original box and the return label we provide is glued to the outside of the box.

3. Bring it to your local post office. Please return it at your local post office. If it is urgent, please contact us with the tracking number of the returned package.Note: Due to the high price of our products, please leave your package at your local post office.Ulike is not responsible for lost parcels posted in the mailbox.

4. We will notify you when the goods arrive.After receiving the product, we will process the return within 1-3 business days.

5. Receive your refund: Your refund will be issued to your original payment method immediately after we have verified that your package complies with our return policy.Please allow 10-15 business days for the refund to appear in your bank account.

Price adjustments and disclaimers

The price will be adjusted based on the following conditions.
- Price adjustments can only be made within 7 days from the delivery date of your order
- If a price adjustment is possible, we will refund the price difference to the original payment method within 7-10 business days
- Clearance and final sale items are not subject to price adjustments



Ulike is committed to quality. Each Ulike device is rigorously tested for quality and performance.Our limited 1 year warranty covers defects in materials and workmanship for your device.The limited warranty begins on the date of purchase and ends one year later.
This limited warranty does not cover abuse or misuse, improper care, impact or insertion of foreign objects, vandalism, improper storage, improper or inaccurate maintenance or repair, use of hazardous chemicals, fire, water, abrasives. , negligence, non-compliance with manufacturer's instructions, loss of equipment, normal wear and tear, alteration, damage, defects or failure due to professional or commercial abuse are not covered.

What is acceptable as proof of purchase?

Proof of purchase means the date of purchase, the product purchased and the seller's information.

For example:

・Order confirmation email
・Sales invoice
・Order details


Contact our customer support team

Our customer service team is always happy to help. Please contact us here.

About business alliance

I'm interested in doing business with Ulike, how can I contact you?

Ulike always seeks points of contact with customers.For sales inquiries, please contact the HyperCare team.The information you submit will be sent directly to a representative who will contact you if they are interested in this opportunity.